Privacy Policy

Effective Date: October,3 2024.

Kuma LLC ("Kuma," "we," "our," or "us") operates www.kumarunning.com (the "Website") and is committed to protecting your privacy. This Privacy Policy ("Policy") outlines how we collect, store, use, disclose, and otherwise process personal information about our customers, visitors, and users (“you” or “your”) when you visit or use the Website and other Kuma services.

1. Information Collection

A. Information Collected
Personal Information*is any data that identifies you as an individual or relates to an identifiable person. We may collect the following types of information from you:

Information Provided by You:
- Account Registration: Name, email address, phone number, password.
- Product Orders: Name, address, phone number, payment information.
- Customer Service: Name, email, phone number, order history.
- Marketing & Events: Name, email, phone number, preferences (optional).

Information Collected Automatically:
- Website Use: IP address, browser type, access times, search terms, page visits.
- Device Information: Operating system, device model, user ID.

B. Methods of Collection
We collect information through:
- Direct Input: Information entered directly by you on the Website.
- Automated Collection: Cookies, web beacons, and similar tracking technologies.
- Third-Party Sources: Information provided by partner services (e.g., payment processors).

 C. Retention Period
We retain personal information for as long as necessary to fulfill the purposes for which it was collected and as required by law. Data collected under specific laws or for fraud prevention is stored for the legally mandated retention period.

2. Use of Collected Information
Kuma may use your information for:
- Account Management: To manage and verify user accounts.
- Order Fulfillment: Processing orders, payments, and delivery.
- Customer Service: Responding to inquiries and handling returns or complaints.
- Marketing: Sending promotional materials or event invitations (with your consent).
- Legal Compliance: Meeting legal obligations and ensuring Website security.

We will obtain your consent if we intend to use your information for any purpose not listed here.

 3. Disclosures of Collected Information

A. Sharing with Third Parties
We may share your information with:
- Affiliates and Service Providers: Companies providing support services such as payment processing, shipping, and customer support.
- Legal Obligations: Government authorities when required by law.

Kuma does not sell or rent your personal information to third parties.

 B. International Data Transfers
In cases where we transfer your data to other countries, we implement appropriate safeguards to ensure data protection.

 4. Your Rights
You may have certain rights regarding your personal information under applicable laws:
- Access: Request access to your personal data.
- Correction: Request to update or correct inaccuracies.
- Deletion: Request deletion of certain personal information.
- Restriction: Request restriction of processing.
- Portability: Request a copy of your personal data in a portable format.
- Objection: Object to processing for specific reasons.

To exercise these rights, please contact us at gtoranzo@kumarunning.com.

 5. Cookies
Our Website uses cookies to enhance your experience:
- Necessary Cookies: Required for site functionality.
- Performance Cookies: Track usage to improve site performance.
- Functional Cookies: Personalize your experience.
- Targeting Cookies: Used to deliver relevant advertising.

You can manage cookies through your browser settings; however, disabling cookies may limit certain functionalities.

 6. Security
We use industry-standard security measures to protect your personal information, including:
- Encryption: Encrypting sensitive data during transmission.
- Access Controls: Limiting access to personal information to authorized personnel.
- Threat Monitoring: Protecting against unauthorized access, data breaches, or other threats.

 7. Data Disposal
We securely delete personal information when it is no longer needed:
- Electronic Files: Deleted in a way that prevents recovery.
- Physical Records: Shredded or incinerated if in paper form.

 8. Children's Privacy
We do not knowingly collect personal information from children under 18. If we discover that such information has been collected, we will delete it.

 9. Updates to This Policy
Kuma reserves the right to update or modify this Policy at any time. Updates will be posted on the Website, and significant changes may be communicated through other channels as appropriate.

 10. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

- Email: gtoranzo@kumarunning.com